Customer Services Representative - Recruitment/HR admin

Client Services Representative - Recruitment/HR admin in Dublin 2 

Salary €30,000 -  €32,0000 DOE

Real People recruitment would like to meet forward-thinking, accurate, faced paced, customer focused people to work with a recruitment team based onsite for one of the world's largest and best known social network companies.

If you enjoy teaming up with top talent, strong processes, and robust technology then you’ll enjoy working with this company as they  continue our investment People, Process, and Technology.

We are assisting them in their search for a person for the position of Client Services Representative.

Summary

This position supports the recruitment process by adding a necessary value in servicing the clients requirements. This is an exciting career opportunity for someone who values advancement, growth, and high quality work.

The Service Representative will manage the administration of daily, weekly, monthly and ad hoc reports for the client around temporary staffing, vendor statistics, and orientation statistics utilizing various software systems and databases. You will gather data, collate information, create reports, analyze reports and ensure deadlines are met. You will also provide ongoing administrative support to the onsite team. Support managers on ad hoc projects for the client.

Responsibilities

• Interview Scheduling, booking travel and bill backs, timecard reporting including reaching out to workers and managers, worker extensions and terminations, extension requests.

• Reporting, start date and end date report, audit report, compliance report, contact report,technology start report, extension report, background check reports, daily absence reports,

• Provide strategic analysis of reports

• Assist with screening of candidates

• Administrative support/customer service calls - background calls/emails, follow up emails to managers and vendors

• System Updates - transfers, data change, end date, database updates

• Assist with new employee onboarding, collecting new hire documents and email notifications

• Storage of worker files in cloud drive and hardcopy (for appropriate documents)

• Pay queries

• Ad hoc projects

Minimum Qualifications

• Must have good customer service and administrative organizational skills

• Good analytical skills

• Light recruiting experience preferred

• Advanced knowledge of Excel, Word, Outlook, and Internet

• Accurate and Good data entry

• Detail oriented, critical thinker, problem solver

• Must be a team player

• Manage time effectively

• Need to take initiative and need minimal direction

• Must be resourceful

• Bachelor’s degree preferred

On offer is a comprehensive benefits package. Salary is commensurate with experience. An Equal Opportunity Employer/M/F/D/V.